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How slotgard Handles Your Personal Information

This Privacy Policy tells you exactly what personal data we collect when you open an account, make a deposit via PayPal, Venmo or Play+, or contact our support team — and how we protect it.

Account data protectionPayPal, Venmo, Play+ transaction privacyYour right to access or delete dataClear retention periodsUS-focused data handling
slotgard How slotgard Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Protecting your account data is an operational priority, not just a policy checkbox. We apply encryption at the transport layer for every session — whether you're loading the lobby on a desktop browser in Philadelphia or checking your wallet on a mobile device. Stored data, including identity documents uploaded during verification, sits in access-controlled environments. We periodically review what we retain and purge records that no longer serve a legitimate account or compliance purpose.

Data Encryption

Every connection to slotgard uses SSL encryption. Your identity documents and payment references are stored in access-controlled environments and never transmitted in plain text.

Cookie Controls

We use session cookies for account authentication and analytics cookies to understand lobby usage. You can manage non-essential cookie categories through the consent banner or your browser settings.

Retention Policy

We keep account records for the period required by applicable state regulations. After that window closes, personal data is deleted or anonymized unless an open dispute or legal obligation requires retention.

Third-Party Limits

Payment processors like PayPal receive only the data needed to complete a transaction. We do not share your profile, game history or contact details with advertisers or data brokers.

PRIVACY CONTACT

Reach Us About a Privacy Request

If you want to access, correct or delete your personal data — or ask a question about how your PayPal or Venmo transaction details are stored — our support team handles privacy requests directly. Reach out through any of the channels below and include your registered email address so we can locate your account record quickly.

Live Chat Start a live chat session from the account dashboard. Describe your privacy request and our team will confirm receipt and next steps during the session.
Email Support Send your data-access or deletion request to our support email. Include your full name and registered email so we can match the request to your account record.
Account Settings Some data preferences — like marketing opt-ins and cookie consent — can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy at slotgard

The questions below cover what we hear most often from account holders about data access, payment privacy, cookie settings and how to submit a formal request. If your question isn't here, our live chat team handles privacy inquiries directly.

We store your name, address, date of birth, government ID image, registered email, and masked references for any PayPal, Venmo or Play+ transactions. We do not store your full payment credentials.

Yes. Submit a data-access request via live chat or email with your registered email address. We'll compile your account record and deliver it within the timeframe required by applicable state rules.

Contact support through live chat or email and request account closure plus data deletion. We will remove personal data that we are not legally required to retain, and confirm when the process is complete.

No. We receive only a transaction reference and masked identifier from PayPal or Venmo. That reference is shared only with the processor needed to verify the payment — never with marketers or third parties.

Open your account settings and toggle off marketing communications, or click the unsubscribe link in any email we've sent. The opt-out takes effect for future messages immediately.

Yes, fully. The same data-collection and protection practices apply whether you access the lobby on a desktop or a mobile browser. Device and session data collected on mobile is used only for security and account integrity.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.